Deal Manager - News Feed
Client
Problem
Impact
Deal Technologies
Location
São Paulo, Brazil
Skills
UX/UI, Design System, Android, Web design
Timeline
April to June 2023
With the use of different communication channels such as emails, messaging groups, WhatsApp, and others, the Company faced challenges in ensuring that all relevant information is consistently accessed by all employees.
My role
I was responsible for guiding strategy, conducting research, fostering ideation, prototyping, ensuring stakeholder alignment, and evaluating our metrics.
Challenge
To design a solution that settle the lack of centralization and difficulty in effectively disseminating important information/news.
Results
The News Feed feature: It gathers all the news in one convenient location, organizes them by priority and time, and serves as an excellent choice for a centralized hub within an internal portal;
Gamification and interaction: the like fosters user engagement and community by encouraging interaction with content through appreciation gestures, enhancing fun and interaction on the platform;
Keeping users informed: the notification feature ensures they never miss important updates, messages, or activities, helping you stay connected and engaged with the platform's content and interactions;
Admin Profile: it is possible create, edit, delete, and pin publications as needed, which enhances control over the content and communication within the platform.
A higher attendance (more than 30%) at official company events;
Significant decrease (more than 25%) in frequent inquiries (number of emails and messages in Teams), especially to confirm information;
In a second round user feedback section, 72% of users are very confident in retaining important information.
Overview
Message me on Linkedin or email me at bastostlb@gmail.com
